Bill Print Providers
CSG International (formerly Cash Cyle Solutions/Business Ink)
DNI Corp, conveniently located in Nashville, TN, provides multi-channel customer communication services through print & mail and electronic presentment & payment. DNI can reach your customers with 2-day mail delivery while also giving them the flexibility to choose how they receive bills and make payments. DNI is Nashville’s largest USPS client offering additional solutions including direct mail fulfillment and presort services. DNI is a work share program partner of the USPS which allows DNI mail pieces to be inspected, approved, and accepted by the USPS onsite improving mail delivery to your customers and decreasing call center activity for your employees. Choose DNI to simplify billing & collections for both your employees and your customers.
Pinnacle Data Systems
Aclara Technologies LLC
Sensus helps the world’s public service providers - from utilities, to cities, to industrial complexes and campuses - do more with their infrastructure to improve the quality of life in their communities. They commit to continuously anticipate and respond to your evolving business needs - from innovation in sensing and communications technologies to data analytics and services and beyond.
Tantalus provides Smart Grid communications technology that enables electric, gas & water utilities to optimize the use resources by automating monitoring & control processes, improving operational efficiency, and delivering the information utilities and consumers need to manage energy intelligently and cost-effectively.
Honeywell Smart Energy
At Honeywell, our smart energy solutions go beyond tomorrow’s horizon by putting valuable, actionable data in the hands of our electricity, gas, and water utilities to help redefine the way the world uses energy. Our advanced software solutions and connected enterprise assets help utilities leverage data and gain actionable insights for meeting their performance, reliability, efficiency, cost, and safety challenges — thus driving improved business performance for a smarter tomorrow.
SearchExpress offers Affordable Document Management. Eliminate paper and automate processes with a digital office, to let your employees work smarter. Our enterprise document management software allows you to quickly search and share both digital and paper documents. Also included is workflow to route important documents. SearchExpress uses machine learning and artificial intelligence to extract data on accounts payable invoices and customer forms and passes this data to your CSA system. The system automatically learns the data on your forms, and no manual form training is needed. Your documents can be viewed by clicking a button on your CSA screens. Also, you can search and approve documents from smartphone or tablet.
CREDIT CARD PROCESSING
Clearwater Payments is a leading provider of electronic bill payment technology services. Their continued aim is offer reliable, proactive, and forward-thinking solutions to our utility clients. Clearwater Payments enhances the way billers and their customers interact when it comes to payments by combining an entrepreneurial and client/people-focused leadership team with the latest in world-class technology.
Nexbillpay is a complete payment and notification platform. The Nexbillpay platform is designed to address the unique business needs of utilities while at the same time offering security, flexibility and value. Our best-in-class integrated platform taps into the power of CSA’s billing solution by offering a custom portal, account verification, usage/billing presentment and one-time or recurring payment processing through multiple secure channels – online, mobile, by phone or in-person. A notification plug-in provides a hands-free solution for managing and maintaining recurring payments as well as offering an integrated e-billing solution for increased customer satisfaction, loyalty and bottom-line profitability for the utility.
CRC - Cooperative Response Center, Inc.
Exceleron Software, LLC is a software development company specializing in hosted applications for the prepaid utility industry. Their MyUsage™ Prepaid (formerly known as PAMS) is a patented, hosted solution for managing prepaid accounts for electricity, gas, water, and/or other utility services. MyUsage™ Prepaid is transforming the utility industry by reducing write-offs and bad debt, improving customer service, and encouraging conservation.
Online Utility Exchange
As the industry leader in utility bad-debt management and recovery, the ONLINE Utility Exchange was the logical choice to provide credit screening functionality for CSA’s Orbit™ Solution. Utilizing proprietary data and state-of-the-art technology, the ONLINE Utility Exchange allows CSA users to accurately determine the delinquency risk of applicants and assess appropriate deposits at the point of application to eliminate bad debt
Mid-South Imaging is a licensed provider of eLockbox Pro electronic receivables processing services. eLockbox Pro is an ideal receivables solution for billers of all kinds. Make it easier on your customers to pay for the goods and services you offer. Remember, when your customer pays their bill via their bank’s online bill pay site, a check is typically generated and can take up to 5-7 days before you receive their payment. eLockbox Pro will greatly enhance the payment process. In most cases, if a customer initiates an online bill payment through their bank, the payment will be made next the day via funds transfer right into your organization’s bank.
Does your accounting staff spend valuable time posting customer payments? With eLockbox Pro, we help to eliminate manual payment posting. Each day Mid-South Imaging will provide you with an e-mail that contains a customized posting file that can be imported into your utility billing software for payment posting. No more manual posting!